In this economy, new car sales languish and dealers try to make up for lost revenue in repair and collision prices. If you aren’t careful, you could end up paying too much for these services. A recent study by AAIA shows that consumers paid $11.7 billion too much last year for parts and service!
A survey by AAA, a non-profit automobile club with more than 50 million members shows that about 10% consumers were unhappy with their most recent visit to a dealer repair facility.
Dealerships used to thrive on carmaker-paid warranty repairs, but that business has
all but evaporated as quality has relentlessly and dramatically improved from all automakers during the past decade. So a battle is on for your repair dollars.
Interesting comparisons: A radiator repair, parts and labor, for an import brand was 87% higher or $665.28 higher at a dealer shop compared to $311 at an independent shop. A 15% increase for an air conditioning compressor, $933 dealer shop ‘vs’ $812 independent shop.
Here are some helpful tips about repair work:
As always it pays to shop around, since the cost of individual repairs varies widely.